Clickedin

Managing thousands of inbound sales & marketing leads

How did we automate lead filtering for Clickedin?

Clickedin is a leader in marketing automation focused on growing their clients’ revenue and delivering a great customer experience. Inbound leads were becoming clogged with support requests, job inquiries, and partnership offers. A Watson NLC solution from IBM Watson partner, Brightbots, now filters out the noise and routes the most interested leads to sales.

Our Solution

• Watson Natural Language Classifier
• Brightbots NLC Custom Model
• Watson Studio
• IBM Cloud
• Cognos on Cloud

Product Screenshots

The Results

Our clients are delivered filtered leads from prospects interested in purchasing. We’ve eliminated the extra burden of filtering leads manually which was time consuming and our customer satisfaction has improved. As a growing business, I love that every lead that Watson classifies drives revenue opportunities for customers of Clickedin.

Frank Ieraci

Chief Executive Officer, Clickedin